We strive to have this same simple user experience on every platform.
Dashlane is designed so even the most novice users will be able to easily navigate the product. What sets Dashlane apart from the competition? We place a priority simplicity and universality. You can’t basically log in to your data.ĭashlane questions and answers What problem is Dashlane trying to solve? Dashlane is focused on making identity and payments simple and secure everywhere. And I think that’s very unprofessional from a product. So you kind of have to remove yourself from the manage logins. And even if you install the old app, it will not open because it will tell you to go to the new app. So you’re forced to use the old app, but to get to the old app, you need to contact support. So you’re not even able to log in into the new app. And if you have backup codes, you cannot place them there. So, you’re stuck with the 2FA.Īnd interestingly enough, you’re not even able to use your backup codes in the new app, because the new app only consumes the six codes generated by a 2FA device. It’s not present in the web app, not in the extension, not in their new Apple Store app, and not on the phone app. Because they had removed their old application which had a setting, a configurable.
But most importantly, for today, if you have a Two-Factor Authentication setup, like this time, in October 11th of 2021, you’re not able to disable 2FA. So, the most pressing matters were that sometimes some of the notes were not saved when I saved them, even though it appeared as if they were saved. And that’s what I’ve been feeling for over the one and a half or two years that I’ve been using the product. But there’s a question that looms that if that’s the best thing about the product, and I have exchanged 80 emails with them, maybe the product itself isn’t really good. I used to say that Dashlane was pretty good because I was happy with the fact that the support has always responded to my requests.
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